Thor Technologies Safety Policy & Compliance Statement

Last updated: November 2025

Thor Technologies Pty Ltd is committed to the highest standards of product safety, regulatory compliance, and consumer protection.  

As a responsible supplier registered under the Electrical Equipment Safety System (EESS), Thor ensures that every product we design, manufacture, and supply meets or exceeds all applicable Australian and New Zealand safety requirements.

This policy outlines our safety principles, compliance obligations, and the processes that underpin Thor’s reputation as a trusted and responsible brand.

1. Purpose

The purpose of this policy is to formalise Thor Technologies’ commitment to:

– Complying with all relevant electrical safety legislation and standards;

– Maintaining EESS registration and product certification;

– Providing safe, reliable, and compliant products to customers;

– Embedding safety and risk management across our operations, partners, and supply chain.

This policy applies to all Thor Technologies employees, contractors, suppliers, and distributors involved in the design, manufacture, importation, marketing, or sale of Thor products.

2. Compliance and Standards

Thor Technologies operates in accordance with:

Electrical Equipment Safety System (EESS) – ensuring registration and compliance for in-scope electrical equipment.  

AS/NZS 3820:2020 – Essential Safety Requirements for Electrical Equipment.  

AS/NZS 3100:2022 – Approval and Test Specification – General Requirements for Electrical Equipment.  

AS/NZS 3112:2017 – Approval and Test Specification – Plugs and Socket Outlets.  

AS/NZS 3105:2014 – Approval and Test Specification – Electrical portable outlet devices

AS/NZS 3122:2021 – Approval and Test Specification – Socket-outlet adaptors

AS/NZS 60335, AS/NZS 61558, AS/NZS 60950, and related standards applicable to product categories.  

Relevant ACMA Mandated Electromagnetic Compatibility (EMC) standards applicable to product categories.

Work Health and Safety Act 2020 (WA) and associated regulations.  

Australian Consumer Law (ACL), ensuring consumer guarantees and product safety compliance.

Our compliance obligations extend to both Regulatory Authorities (ERAC, EESS) and independent test laboratories approved by the Joint Accreditation System of Australia and New Zealand (JAS-ANZ).

3. Thor’s Safety Principles

1. Safety by Design — Safety is integrated at every design stage to meet or exceed national standards.  

2. Testing and Certification — All products undergo independent third-party testing and certification prior to market release.  

3. Traceability and Labelling — Each compliant model carries the correct EESS registration number, RCM mark, and traceable batch identification.  

4. Continuous Improvement — Regular audits, internal reviews, and supplier assessments ensure ongoing compliance and quality control.  

5. User Education — We provide clear installation, operation, and maintenance instructions to help users operate safely and responsibly.  

6. Rapid Incident Response — Any product safety concerns or non-compliance reports are investigated immediately, with corrective actions implemented as required.

4. Responsible Supplier Registration

Thor Technologies is a Registered Responsible Supplier under the Electrical Equipment Safety System (EESS), managed by the Electrical Regulatory Authorities Council (ERAC).

– Responsible Supplier Number: 5287  

– Jurisdiction: Australia and New Zealand

– Equipment Categories: Power distribution units (PDUs), surge protectors, and related electrical accessories.  

Being EESS-registered ensures Thor maintains accountability for product safety and compliance throughout the lifecycle of its products.

5. Testing and Certification Process

All Thor products are:

– Tested by accredited or JAS-ANZ-approved laboratories;  

– Certified to relevant AS/NZS standards;  

– Registered in the EESS database with supporting documentation (Certificate of Conformity, test reports, safety files).

Certificates are maintained and renewed in line with applicable standards or when design changes occur.

6. Supplier and Manufacturing Compliance

Thor requires all manufacturing partners and suppliers to:

– Maintain verifiable testing records for components and subassemblies;  

– Implement robust internal safety checks and quality assurance processes;  

– Allow Thor or appointed auditors to perform regular compliance inspections.

Failure to maintain compliance may result in termination of supply agreements or removal from Thor’s approved vendor list.

7. Workplace and Occupational Safety

In addition to product safety, Thor Technologies maintains a strong focus on workplace safety and employee well-being.

We commit to:

– Providing a safe, hazard-free working environment in accordance with Occupational Health & Safety Management Systems;  

– Conducting regular safety audits, equipment inspections, and staff training;  

– Reporting, investigating, and mitigating workplace incidents or near-misses;  

– Encouraging staff participation in continuous improvement and risk management.

8. Product Recall and Corrective Action

Thor has established a Product Recall and Incident Response Procedure in compliance with Australian Competition and Consumer Commission (ACCC) and EESS Recall Guidelines.

In the event of a safety concern:

– The issue will be assessed immediately;  

– Regulatory authorities will be notified where required;  

– Customers will be informed through direct communication and public recall notices;  

– Replacement, repair, or refund actions will be implemented under the ACL.

All incidents are documented, reviewed, and used to strengthen future design and compliance measures.

9. Customer and Public Safety Commitment

Thor’s responsibility continues beyond sale.

We ensure customers have access to:

– Clear product manuals and installation guidance;  

– Access to technical support and safety information;  

– Safety updates and recall notifications (where applicable).  

Consumers can verify product safety registrations via the EESS public database.

10. Continuous Improvement and Governance

The Managing Director and Senior Engineers oversee all safety and compliance functions, including:

– Regular EESS registration audits;  

– Annual compliance reviews;  

– Periodic updates of product test reports;  

– Ongoing training for staff and partners on regulatory obligations.

Thor’s Safety Policy is reviewed annually or sooner if regulations or standards change.

11. Contact for Compliance and Safety Enquiries

Thor Technologies Pty Ltd 

1/39 Delawney Street, Balcatta WA 6021  

Western Australia  

Email: [email protected]  

Website: thortechnologies.com.au

This Safety Policy & Compliance Statement affirms Thor Technologies’ ongoing commitment to maintaining the highest standards of electrical safety, compliance, and consumer confidence under the EESS and Australian Standards.